Refund policy

COVID-19 Policy

For the health and safety of our customers, we do not accept returns on any health or personal care products.

Returns & Exchanges

We offer a 7-day return policy. You have 7 days from the date of receiving your item to request a return.

To be eligible for a return, your item must be in its original condition—unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

To initiate a return, please contact us at adbeautyshopad.com Once your return is approved, we will provide the return shipping address and detailed instructions. Items sent back to us without prior authorization will not be accepted.

For any return-related inquiries, please feel free to reach out to us at adbeautyshopad.com

Damaged or Defective Items

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us within 7 days of purchase so we can promptly address the issue.

Non-Returnable Items

The following items are non-returnable:

• Health product
• Custom or personalized products
• Personal care and beauty items
• Sale items
• Gift cards

If you have questions about a specific item, please contact us before purchasing.

Exchanges

To exchange an item, we recommend initiating a return for the original item. Once the return is accepted, you may place a new order for the desired item.

Refunds

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, your refund will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved, please contact us at adbeautyshopad.com